Privacy Policy

Effective Date: 03/23/2026
Last Updated: 03/23/2026

At Eureline Portraits (“Company,” “we,” “us,” or “our”), your privacy matters to us. This Privacy Policy (“Policy”) explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase our services, submit photos, communicate with us, or otherwise interact with us.

This Policy applies to the Eureline Portraits website, digital services, communications, and related offerings (collectively, the “Services”).

The terms “you,” “your,” and “user” refer to any person who visits our website or uses our Services.

This Privacy Policy should be read together with our Terms & Conditions.

For questions about this Policy or requests regarding your personal data, please contact us at: eurelineportraitscs@gmail.com

1. Information We Collect From You

We collect personal information that is reasonably necessary to provide our Services, fulfill orders, communicate with you, improve our business, and comply with legal obligations.

Information you provide directly

When you use our Services, you may provide us with:

  • first and last name

  • email address

  • phone number, if provided

  • billing information

  • uploaded photos and image references

  • editing requests, preferences, or style instructions

  • order details and package selections

  • messages sent through contact forms, email, or support requests

  • any other information you voluntarily provide to us

Account or order information

If you create an account or place an order, we may collect information needed to:

  • identify you

  • manage your purchase

  • deliver your images

  • provide customer support

  • keep records of your transactions

Submitted image content

If you send us photos for portrait creation or editing, we may collect and process:

  • original uploaded images

  • images of children or family members you submit

  • visual preferences or creative instructions

  • related metadata included in the files you provide

You represent that you have the legal right and permission to submit any images you provide to us.

2. Information We Collect Automatically

When you visit our website or interact with our Services, we may automatically collect certain technical and usage information.

Device and log information

This may include:

  • IP address

  • browser type

  • device type

  • operating system

  • referring and exit pages

  • date and time of access

  • pages viewed

  • clicks and navigation behavior

Cookies and tracking technologies

We may use cookies, pixels, tags, and similar technologies to improve website performance, understand user behavior, remember preferences, and support analytics or marketing efforts.

Analytics data

We may use analytics tools such as Google Analytics or similar services to understand how visitors use our website, which pages are most visited, and how we can improve user experience. These services may use cookies or similar technologies to collect usage information. Your example also covers analytics and tracking tools in a similar way.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • to provide and deliver our Services

  • to process and manage orders

  • to communicate with you about your order or inquiry

  • to respond to customer service requests

  • to personalize and improve the user experience

  • to create, edit, enhance, and deliver your portraits

  • to process payments and maintain financial records

  • to detect fraud, abuse, or unauthorized activity

  • to maintain website security

  • to comply with legal and regulatory obligations

  • to request reviews, feedback, or testimonials

  • to send marketing communications where permitted by law or with your consent

We process personal data where necessary to perform a contract, comply with legal obligations, pursue legitimate business interests, or based on your consent where required. That framework is consistent with the legal-basis approach shown in your example.

4. Marketing Communications

If you opt in, or where otherwise permitted by law, we may send you emails about:

  • promotions

  • updates

  • special offers

  • new services

  • company news

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Please note that we may still send non-marketing emails related to your orders, account, service updates, legal notices, or policy changes.

5. Cookies

Cookies are small text files stored on your device when you visit a website. We may use cookies to:

  • keep the website functioning properly

  • remember your preferences

  • improve performance and usability

  • analyze traffic and usage trends

  • support marketing and advertising efforts

Types of cookies we may use

Strictly necessary cookies
These are essential for website operation, security, and core functionality.

Functional cookies
These help remember your settings and improve your browsing experience.

Performance and analytics cookies
These help us understand how visitors use the site so we can improve it.

Marketing and advertising cookies
These may be used to show more relevant ads and measure campaign effectiveness.

Most browsers allow you to control cookies through settings. Disabling cookies may affect website functionality.

6. Information From Minors

Our website and Services are not intended for children to use independently. We do not knowingly collect personal information directly from minors without appropriate parental or guardian involvement.

Because Eureline Portraits may create portraits for children, parents or legal guardians may submit a child’s photo on the child’s behalf. By doing so, you represent that you are the parent or legal guardian, or otherwise have lawful authority to provide that image and consent to its processing.

If you believe we have collected personal information from a minor inappropriately, please contact us and we will review and, where appropriate, delete the information.

7. Payment Information

To complete a purchase, you may be asked to provide payment information through a third-party payment processor such as Stripe, PayPal, or another provider we use.

We do not store your full credit card number on our own servers unless explicitly stated. Payment information is generally processed directly by our payment processor and is subject to that provider’s privacy policy and security practices.

8. How We Share Your Information

We do not sell your personal information for monetary gain.

We may share your information with trusted third parties only when reasonably necessary, including:

  • payment processors

  • website hosting providers

  • cloud storage providers

  • delivery platforms

  • analytics providers

  • customer support tools

  • email service providers

  • contractors or service providers assisting with fulfillment

These parties are only permitted to use your information as needed to perform services for us or comply with legal obligations.

We may also disclose information:

  • if required by law, subpoena, or legal process

  • to protect our rights, users, or business

  • in connection with a business transfer, merger, acquisition, or sale of assets

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. You should review their privacy policies before providing them with personal information.

10. Retention of Information

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:

  • providing Services

  • maintaining business and transaction records

  • resolving disputes

  • enforcing agreements

  • complying with legal, tax, accounting, or reporting obligations

Uploaded images and delivered files may be retained for a limited period for fulfillment, support, backups, security, or legal reasons, unless a longer retention period is required by law.

If you request deletion, we will review the request and delete information where legally permitted, subject to any lawful retention obligations.

11. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect the personal information we collect from unauthorized access, disclosure, misuse, alteration, or destruction.

These safeguards may include:

  • secure website technologies

  • restricted access to personal data

  • password protection

  • third-party provider security measures

  • internal confidentiality practices

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Data Transfers

We may use service providers located in different states or countries. As a result, your information may be transferred to, stored in, or processed in jurisdictions outside your own.

Where required, we take reasonable steps to ensure such transfers are made in accordance with applicable data protection laws and that your information receives an appropriate level of protection.

13. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate information

  • request deletion of your information

  • object to certain processing

  • withdraw consent where processing is based on consent

  • request restriction of processing

  • request data portability where applicable

  • opt out of marketing communications

  • lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at [Insert Support Email].

We may need to verify your identity before completing certain requests.

14. Promotional Use of Images

We respect your privacy. We will not use your submitted photos or final portraits for portfolio, website, social media, advertising, testimonials, or promotional materials without your permission.

If you give us express consent to use your images for promotional purposes, you may withdraw that consent for future use by contacting us. Withdrawal will not affect uses already made before your request was processed.

15. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to them.

16. Application of This Policy

This Policy applies only to information collected through Eureline Portraits and our Services. It does not apply to third-party websites, platforms, tools, or services that we do not control, even if they are linked from our website.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above.

If we make material changes, we may also provide additional notice where appropriate, such as by email or website notification.

Your continued use of our website or Services after changes become effective means you accept the revised Policy.

18. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Eureline Portraits
Eureline Portraits
[eurellineportraitscs@gmail.com
www.eurelineportraits.com

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  • whether you want an image-promotion consent section

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